Support

Contact POSitive Support

POSitive Software support subscriptions are available as month to month or annual agreements. Our friendly customer support representatives are ready to help you with questions or problems concerning POSitive products.

Telephone support is available Monday through Friday from 8AM to 4PM PST.

E-Mail: support@gopositive.com

Support Telephone: 866-368-2266 or 509-392-6636

SUPPORTNET

Submit a Support Request or search our Knowledgebase here

Go to SupportNet

DOWNLOADS

POSitive product files, help files and more

Go to Downloads

DOCUMENTS & VIDEOS

Here you’ll find user guides, installation instructions and user tips

Documents & Videos

FAQS

Answers to Frequently Asked Questions about SQL, Networking, Updates
and more

FAQs

HARDWARE

Information on setting up common POS hardware

Hardware

ARCHIVE

Information on our legacy POS software

SHOW YOUR PC TO POSITIVE

Allow a POSitive technician to remotely access your computer.

Show your PC to POSitive

Support

Contact POSitive Support

SUPPORTNETSubmit a Support Request or search our Knowledgebase here

DOWNLOADSPOSitive product files, help files and more

DOCUMENTS & VIDEOSHere you’ll find user guides, installation instructions and user tips

FAQSAnswers to Frequently Asked Questions about SQL, Networking, Updatesand more

HARDWAREInformation on setting up common POS hardware

ARCHIVEInformation on our legacy POS software

SHOW YOUR PC TO POSITIVEAllow a POSitive technician to remotely access your computer.