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Pole Display

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A pole display or customer display device allows the customer to view the products and prices being purchased.

POSitive supports several brands of pole displays.  Check with your local dealer for a current list and choose one which will best suit your purposes. Select one of the following or similar types.

       Ultimate Technology
       UTS PD220XL
       Pioneer
       Partner Tech CD-5220

 

NOTE: Some newer pole displays are designed to accept a printer plug in. The setup will be different.  Please refer to special instructions for Pass Through Pole Display

 

Test The Display First

You should first test to make sure the Pole Display is functional as described in the owner's manual.  Turn off power to the pole display and turn power back on.  It will run through a self test and display it's standard setup.  If it does not look like it is functioning properly, refer to the manual and/or the manufacturer.

 

Pole Display Setup

Use Pole Display - If you are using a pole display on this computer, this setting must be checked.

Settings tab

Pole ID - This is a POSitive code number to identify up to 6 different pole displays.   POSitive has pre-defined two common pole displays and allows you to define up to four others.  Defining a pole display means to enter the manufacturer's codes for activating the 1st and 2nd lines of the display.  This information is available in the owner's manual.
Pole ID 200 - contains the settings for a Partner Tech model CD-5220
Pole ID 251 - contains the settings for a generic pole display
Pole ID 252 - 255 are undefined.  You may configure one to match your pole display.

How to define a pole ID

1) Select or create a Pole ID

Click on the Lookup button to the right of the ID number.
Highlight an undefined entry and choose Edit
Enter a description (model number of the pole display)
Enter codes for lines 1 and 2 as provided in the pole display manual.
Enter number of characters per line (typically 18).

 

For example, a Logic Controls model DP3000

dp3000

 

 

2) Pole Display Port - Choose the port to which the pole display will be attached.

3) Enter your messages on Pole Line 1 and Pole Line 2

Message Lines - When the pole display is not showing products and prices, you may choose a greeting or message for display.  The message can be changed as often as you wish.  The length of the message is dependent upon the brand of pole display.

 Pole Line 1:  Welcome To

 Pole Line 2   Blink's Video Store

4) Click the Test button and watch the display.  If it works, then you are finished here.  If nothing is displayed consider selecting a Pole Printer.

Pole Printer - (Not Required except when the printer is plugged into a USB port instead of a COM or LPT port or for other special scenarios such as a pole display plugged into a receipt printer.)

Test Button - Sends a signal to the pole display to confirm that settings are correct and to display the message lines.

If the test is NOT successful, turn off the power (unplug) on the pole display, wait 10 seconds and plug the pole display in again.  The pole display will go through a self test.  Then try the Test button again.

Layout tab

A pole display is usually two lines of text with the description on the top line and the quantity and price of the item being sold on the bottom line. You may customize what information is displayed by selecting an element, a line, starting position and length.

Advance Setup

First, make the pole display functional using the instructions above.

Activate Use Custom Layout

Line:  1= top line  2= bottom line

Position:  (1-20) Starting character position  (some pole displays only use 18 characters)

Length:  number of characters to display

 

Example settings pictured below results in the following pole display information

Line1        Description     Price

Line2        Qty        Total Price

pdlayout

line-1: 0,0,0
line-2: 1,1,13
line-3: 2,1,6
line-4: 1,14,5
line-5: 2,11,8