On occasion you will want to speak with your vendor about a purchase order or a pending RMA. From various screens, a Call Vendor button will link you to this window which provides pertinent information.
Typically this is accessed while editing a purchase order.
Go to Purchasing: Purchase Orders and while editing a PO select
1) Vendor - the basics are visible in the bottom panel. From here you can edit the vendor record, view the Vendor Inventory list, or give them a call.
2) Call - if you have the proper phone settings, the computer can dial out to make the call.
Vendor Info - Current vendor address and general phone number.
Telephone Icon - Selects the general phone number of the company as the one to be called and places it in the Dial Number [F5] box.
Note: This is a legacy feature and requires that both a modem and telephone be sharing the same line, so it is NOT compatible with digital telephone systems.
You may use Microsoft's phone dialing capabilities to telephone a selected customer or vendor. A modem must be installed in your computer and attached to the same line as your telephone. The modem dials the telephone number and you speak through your telephone. Setup of the phone dialer cannot be covered in this help file.
A listing of persons and offices with whom you may want to discuss issues relative to purchases and returns.
•Description - the office or department
•Phone - the number of the office or department
•Contact - the person with whom you will want to talk
Select - Selects the phone number of the highlighted contact and places the number in the Dial Number [F7] box.
Add / Edit / Delete - Manage your list of contacts.
E-Mail Address - the e-mail address of the highlighted contact. You may press the [F3] E-mail icon to automatically compose an e-mail for the highlighted contact.