Navigation:  Key Concepts > Management Topics > Management > Setup Options > RMA Reasons

Before the any item can be sent back to the vendor for repair, credit, or replacement you will be prompted to enter a "Reason For Return" - Each item needs to be edited to state why it is being returned.

Note: this list can be modified by management under Maintenance: Definitions: RMA Returns.

For details about the RMA process in full, see RMA - (Send To Vendor)