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Partial Returns |
  
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Partial Returns |
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Occasionally you may want to give someone a partial return (refund) without actually taking merchandise back and changing stock counts. For example, you rang up the invoice last week, tendered with a card, the customer is not happy but is keeping the items, so they want a partial refund on some of the items.
| • | Create a misc inventory item which asks for price. |
| • | Change the quantity to a -1 and it becomes a refund. |
| • | The price would be a lump sum refund. Use CTRL-N to add a note which explains why and what the refund is for. |
| • | Tender the invoice to store account, or issue a check, give back cash, or refund to a credit card. |