| Contents |
 | System Requirements |
| Version 6 Addendum |
| Getting Started |
| Company Setup Summary |
| Creating Your Company |
| Choose Company |
| New Company Wizard |
| TIPS for New Company Setup |
| Adding New Employees |
| Basic Hardware For Workstations |
| Sample: Generic Receipt Printer Setup |
| Additional Pole Display Setup Info |
| Additional Cash Drawer Setup Information |
| SQL Database Properties |
| SE Exceptions |
| POSitive Software Orientation |
| Master Menus Ready Reference |
| Transactions |
| Purchasing |
| Printing Inventory Labels |
| Accounting |
| E-Commerce |
| Service |
| Management |
| Maintenance |
| Definitions List |
| Tools |
| Primary Centers |
| Customer Center |
| Customer Account |
| Assigned Sales ID |
| Tax Group |
| Transaction History |
| Shipping Address |
| Add A Shipping Address |
| Notes (for Customer) |
| Add Note |
| Loyalty Programs |
| Phones |
| Pending Transactions |
| Printing Options |
| Customer Ordered Item Filter |
| Current Deposits |
| Purchase History |
| Statement History |
| Authorized Buyers |
| Picture Manager (Customers) |
| Cards On File |
| Consignments |
| Documents for Customers |
| Exporting Customer Data |
| Actions |
| Print Customer Labels |
| Inventory Center |
| Inventory Listing |
| Inventory Record |
| Inventory Find |
| Wildcard Search with % |
| Filter (Dept/Category) |
| Add To Label List |
| Copy An Item |
| Add New Item |
| Multi-Site Local/Shared Inventory |
| Delete (Item) |
| Inventory Item In Use |
| Recover / Delete Item |
| MultiSite Delete Inventory |
| Access Panel |
| Summary |
| Search UDF |
| User Defined Fields |
| Details |
| Options [F6] |
| Defaults [F7] |
| Sub-Categories [F8] |
| Sales [F9] |
| Management |
| Dept/Catg Manager |
| Coupon Manager |
| Coupon Form |
| Mfg Vs Store Coupon |
| Single Item Discounts |
| Coupon Alternative |
| Used Items Manager |
| Mix & Match Manager |
| Mix & Match Setup |
| Serial Numbers (Manager) |
| Edit Serial Number Held On Order |
| Matrix Definitions (Manager) |
| Deleted Items Manager |
| Manufacturers |
| Manufacturer Detail |
| Stock Manager |
| Transaction Log |
| Stock Location |
| Links |
| Used Items |
| Seasonal Levels |
| Break Apart |
| SKU Manager |
| Father/Child SKUs |
| Picture Manager (Inventory) |
| Promo Pricing |
| Promo Manager |
| Promotional Pricing Information |
| Price Breaks |
| Price Break Update Form |
| Item Notes |
| Vendors |
| Item Activity |
| PO History - IA |
| Sales History - IA |
| Documents for Inventory |
| Multi-Site |
| Show Recently Added |
| Actions |
| To Order List |
| Already On Order List |
| Change Dept/Catg |
| Verify Inventory Files |
| Duplicate SKUs |
| Cost Verifier (by Invoice) |
| Physical Inventory |
| Stock Exceptions |
| Import Physical Inventory From File |
| Direct Scan Inventory |
| Update Inventory Counts |
| Reconcile From Mobile |
| Global Price Changes |
| Global Price Changes Results |
| Vendor Center |
| Details - Vendor Center |
| Vendor Shipping Options |
| Contacts - Vendor Center |
| Shipping Addresses - Vendor Center |
| Purchase Orders - Vendor Center |
| Add New PO |
| Change Ship To |
| Receive Purchase Order |
| Items On PO - Vendor Center |
| Vendor Payments - Vendor Center |
| Notes - Vendor Center |
| Documents - Vendor Center |
| Actions |
| Vendor Inventory List |
| View |
| Details |
| Current Stock |
| Current POs |
| PO History |
| RMAs |
| Actions |
| Print List |
| Print Labels |
| Edit Item |
| To Order List |
| Verify/Adjust Stock |
| InfoBar |
| Accounts Payable - Vendor Center |
| Vendor Terms - List |
| Vendor Terms |
| Delete Vendor |
| Report Center |
| General Information |
| Overview |
| Date Range |
| Define Report Format |
| How To Use Queries |
| Preview Report |
| Cancel A Report |
| Select a Query Option |
| Sort Items Selection |
| Tag / Untag |
| Reports By Type |
| Sales Reports |
| Inventory Reports |
| Management Reports |
| Purchasing Reports |
| RMA Reports |
| Customer Reports |
| AR Reports |
| AP Reports |
| GL Reports |
| Vendor Reports |
| Multi-Site Reports |
| Not Listed In Report Center |
| Checkbook |
| Alphabetical Listing of Reports |
| 13 Week Quantity Sold Report |
| Accounts Receivable Activity |
| Accounts Receivable Aging Report |
| Accounts Receivable Payments Report |
| AP Aging |
| AP Batch Report |
| AP Payment - Statement |
| AR Cash Forecast |
| AR Payment Report - Customer Receipt |
| AR Statement |
| AR Statement with Integrated Invoices |
| AR Transactions Exception Report |
| Bad Checks Report |
| Cash Forecast Report |
| Chart of Accounts |
| Checks Tendered Report |
| Consignment Agreement |
| Consignment Inventory |
| Consignment Letter |
| Contract Pricing List Report |
| Credit Card Detail |
| Current AP Report |
| Customer Accounts Receivable Transactions |
| Customer File |
| Customer Invoice History |
| Customer Labels |
| Customer List |
| Customer Orders |
| Customer Profit Report |
| Customer Purchases List |
| Customer Ranked By |
| Daily Sales Report |
| Department/Category Report |
| Deposit / Payment Receipt |
| Deposits On File |
| Discrepancy Report |
| Employee Exception Report |
| Employee File |
| Employee List |
| Employee Sales Report |
| Employee Service Time Report |
| Employee Time Report |
| Freight Summary Report |
| Frequent Buyer History Report |
| Frequent Buyer Report |
| General Ledger Journal Entries Report |
| Gift Certificate Sales Report |
| Gift Certificates Outstanding |
| GL Interface List |
| Hourly Sales Summary w/Graph |
| Internet Order List Report |
| Inventory Discrepancy Report |
| Inventory Exception Report |
| Inventory Listing |
| Inventory Matrix Report |
| Inventory Price List |
| Inventory Sales Report With Notes |
| Inventory Valuation Report |
| Invoice Sales Report |
| Item Stock Report |
| Items Discarded Report |
| Items In Transit List (Resource) |
| Items Not Ordered Since… |
| Items Not Sold Since… |
| Items On Order |
| Items On Order VS Stock Count |
| Items Purchased Report |
| Items Returnable To Vendor |
| Items Sorted By xxxxx |
| Layaway List Report |
| Layaway Report |
| Layaway Statement |
| List Of Declined Recurring Invoices |
| List of Vendors |
| List of Voids |
| Monthly Sales Summary w/Graph |
| Order List |
| Order List Report |
| Orders Arrived List |
| Orders Grouped By Item |
| Paid Commissions Report |
| Physical Inventory - All Entries |
| Physical Inventory - Exception Report |
| Physical Stock Count |
| PO Summary (Display) |
| Price Change Report |
| Profit By Week |
| Profit Report Sorted By... |
| Promo Pricing Report |
| Purchase Order |
| Purchase Order (reprint) |
| Purchase Order By Date |
| Purchase Order Price Changes |
| Purchase Order Receiving Report |
| Purchase Order Summary Report |
| Purchase Order Tax Report |
| Purchase Order Tax Report (Paid) |
| Purchase Order Tax Report (Pending) |
| Quotes List Report |
| Reconciliation Report |
| Refund Check - Cover Letter |
| Register Activity Log Report |
| Register Balance Report - Detail |
| Register Balance Report - Summary |
| Register Balance Summary Report |
| Register Sales Category Summary |
| RMA Aging Report |
| RMA Letter |
| Sales By Employee w/Graph |
| Sales Report All Inventory |
| Sales Report By Category |
| Sales Report By Department |
| Template Sales Report |
| Sales Report By Vendor |
| Sales Tax Report |
| Service History |
| Service Order |
| Service Pending List Report |
| Service Satus Report |
| SKUs Not Found Report |
| Stock Location Report |
| Store Credits List |
| Summary Of Tender Report |
| Uncollectable Debts Report |
| Unpaid Commissions Report |
| Unpaid Consignments Report |
| Used Inventory Report |
| Vendor AP History Report |
| Vendor Detail |
| Vendor Inventory Sales History |
| Vendor Inventory Sales Summary |
| Vendor Stock Valuation Report |
| Zip Code - Profit Report |
| Report Writer Options |
| Simple Invoicing |
| Sales Invoices |
| Invoicing Screen Choices |
| Sample Touch Screen |
| Methods for Adding Items To Invoice |
| Locate Item |
| Invoice Tender |
| Version 6 EMV Tender Screen |
| Invoice History - Overview |
| Invoice History |
| Backorders On Invoice History |
| Item Properties |
| Pending Transactions |
| Cash or Customer |
| Create and Process an Invoice |
| Tender With Touchscreen |
| Invoicing Aids |
| Age Verification |
| Check Validation |
| Contract Pricing2 |
| Credit Card Processing |
| Customer Receipt Options |
| Calculated Quantity Equations |
| Equation Editor |
| ESC Menu (Sales) |
| Gift Registry |
| Inquiry (Price, Gift Cert., Age |
| Cashier Unable To Locate Item |
| Item Not Found |
| Fast Add |
| Packages2 |
| Pharmacy Setup |
| Portable Scanners |
| Sales Orders - Overview |
| Locate Customer - Overview |
| Add Customer - Overview |
| Adding Items To Transaction - Overview |
| Delivery - Overview |
| Purchasing |
| Landed Cost Setup |
| Order List |
| Using The Order List Menu |
| PO's Created |
| Add Item To Purchase Order |
| Purchase Order Center |
| Place PO Screen |
| Locate Vendor Item |
| Purchase Order - Importer |
| Vendor Info |
| Tools On The PO |
| Vendor Selection List |
| Receive PO Screen |
| PO Details |
| PO Receiving - TIPS |
| PO Receive Summary |
| Verify Pricing |
| Used Items Pricing |
| SiteTransfer |
| Export PO |
| Create PO Export Definition |
| Merge Purchase Orders |
| Receive Without PO |
| Locate Vendor |
| Items On Order |
| Create PO From Pending |
| InfoBar on Pending Order |
| Handling Drop Shipped Purchase Orders |
| PO History By Vendor |
| Purchase Order History (Edit) |
| Summary of Keystroke Shortcuts |
| Glossary |
| Your Business Setup Options |
| Company Information |
| Divisions |
| Division Employees |
| Division Sales & Reports |
| POSitive System Setup Form |
| Transactions |
| Customers tab |
| Tender tab |
| Service Orders tab |
| Shipping tab |
| Printing tab |
| Prompts tab |
| Entry Options tab |
| Pop-up Price Selector |
| Customers view |
| Inventory view |
| Pricing tab |
| Price/Weight Embedded In SKU Setup |
| Serial Numbers tab |
| Trade-Ins (Used Items) tab |
| Invoicing (tab) |
| Purchase Orders |
| Tax Options |
| Tax Inclusive tab |
| Changing Tax Rates |
| Accounts Receivable |
| Accounts Payable |
| E-Mail Setup |
| Consignments |
| Pharmacy Setup |
| CheckList System and Station Setup Options |
| Credit Card Setup |
| Credit Card Encryption |
| Station Manager |
| Station Detail - General |
| Station Settings |
| Transaction Settings |
| Age Verification tab |
| Mag Stripe Reader Test |
| Touchscreen tab |
| Misc tab |
| Security tab |
| Register Balance |
| Credit Card Processing |
| Stations - Devices |
| Cash Drawer |
| Pole Display |
| Portable Scanner |
| Multi-Monitor Support |
| Multi Monitor Advance Setup |
| Multi Monitor Station Setup |
| Clone Multi-Monitor |
| Multi-Monitor Promotions |
| Multi Monitor Layouts |
| Signature Capture |
| Topaz Hardware Installation |
| Using Signature Capture In POSitive |
| VeriFone MX 860 |
| VeriFone MX Setup - Diagnostics |
| Printers/E-Mail |
| Printing Options |
| Station Printers |
| E-Mail Forms |
| Print Your Store Logo on 40col Receipt |
| Clone Station |
| Policy Statements |
| Security Options |
| Security Group Settings |
| Employees |
| Employee File |
| Employee Time Cards |
| Time Clock Update |
| Service Time Cards |
| POSitive Mail |
| Mail Groups |
| Editors |
| Report Designer |
| Key Concepts |
| About POSitive |
| Accounting |
| Accounting - Overview |
| By the Bookkeeper |
| Taxes |
| Tax On Sales |
| Sales Tax - Initial Setup |
| Tax Setup |
| Tax Category |
| Tax Rate Detail |
| Examples of Special Taxes |
| General Ledger |
| General Ledger Management Center |
| Journal Entry Transaction Table |
| Journal Transaction |
| Journal Entry Form |
| One-Sided GL Transactions |
| Handling FREIGHT COD |
| GL Transaction History |
| Export Definitions |
| ASCII Export Setup |
| General Ledger Reports |
| Account Inquiry |
| General Ledger Accounts |
| GL Account Budget |
| General Ledger Check |
| Quickbooks Interface |
| Setup For Quickbooks |
| QuickBooks Interface Checklist |
| Bank Account |
| Bank Account Form |
| Check Layout Setup |
| Checkbook |
| Checks To Print |
| Reconcile |
| Reconcile Form |
| Reconcile Bank Account |
| Voiding a Check |
| Multiple Banks/Checkbooks |
| Cash Transfers |
| Accounts Receivable |
| Accounts Receivable Setup |
| Customer Terms |
| Customer Terms (Edit) |
| Finance Charges |
| AR Statements |
| Customer AR List |
| Resolve AR Discrepancies |
| Steps for Resolving AR Problems |
| AR Query |
| AR Payment |
| Confirm Payment |
| Payment Amount |
| AR Transactions |
| AR Detail |
| AR Statement History |
| Re-Assign AR Transaction |
| Export To Excel |
| Finance Company Setup |
| Finance Company Detail |
| Accounts Payable |
| Overview Accounts Payable |
| Accounts Payable - Unposted2 |
| Edit PO Header |
| Payable Detail |
| Accounts Payable - Posted |
| Manual Pay |
| Accounts Payable - History |
| AP History - Batch View |
| Pay Outs |
| Misc Cash Payouts |
| Check Refunds |
| Add Check Refund |
| Consignment Payments |
| Balance Cash Drawers |
| Coin Counter |
| Daily Balance Worksheet |
| Edit Tender Assignment |
| Final Balance |
| Calculator Plus |
| Tender |
| Tender Definitions |
| Tender Description |
| Cash Back On Debit Card |
| Currency Definitions |
| Deposits |
| Daily Balance History |
| Tender History Filter |
| Checks Tendered |
| Enter Bad Check |
| Customer Checks |
| Foreign Currency |
| Food Stamps |
| Commission Tracking - Checklist |
| By the Sales Clerk |
| Open Cash Drawer |
| Tender An Invoice |
| Credit Limit |
| Deposits On File |
| Credit Cards On File |
| Choose Finance Company |
| Fast AR Payment |
| Customer Management |
| Customer Categories |
| Customer Categories Form |
| Customer Discounts By Category |
| Setup BirthDay List |
| Update Customers |
| Customer Find |
| Customer Found |
| Customer Message List |
| Customer Phone Dialer |
| POSitive Choice |
| Locate Customer |
| Delete/Merge Customers |
| Inventory Management |
| AutoSKU Setup |
| An Example of AutoSKU |
| Basis For Price Markups |
| Bulk Inventory Items |
| Categories |
| What Categories Can Do |
| Category Defaults |
| Categories With Defaults |
| Category Detail Form |
| Detail - Category |
| Defaults - Category |
| AutoSKU Setup - Category |
| User Defined Fields - Category |
| Selling Prompts - Category |
| Promo Pricing - Category |
| Trade-Ins Category |
| GL Settings - Category |
| Screen Prompts - Category |
| Global Pricing - Category |
| Age Verification - Category |
| POSitive Commerce - Category |
| Stock Locations - Category |
| Category Listing |
| Set Tax Category On Tagged |
| Freight Category |
| Consignments |
| Consignment Form |
| Editing the Consignment Agreement2 |
| Return Consignment |
| Consignment Alternative |
| Departments |
| Department Data |
| Double Departments |
| Re-Assign Category |
| Inactive Inventory |
| InfoBar |
| Inventory Label Setup |
| Labels List |
| Inventory Labels |
| Inventory Labels (Printing) |
| Using Inventory Labels |
| Advanced Inventory Label Printing Tutorial |
| A Demonstration of Label Printing |
| Assorted Inventory |
| Inventory Pictures |
| Invoicing Features |
| Lottery Tickets |
| Matrix Inventory - Overview |
| Matrix |
| Matrix Item Sales History |
| Sync Matrix Items To Header |
| Matrix Definition |
| Matrix Headers |
| Matrix Reports |
| Matrix On Purchase Orders |
| Matrix Stock Counts |
| Deleting A Matrix |
| Touchscreen Matrix |
| Add Rows / Columns |
| Matrix Printing Options |
| Matrix Sequence Defaults |
| Printing Labels for Matrix Items |
| Reset ALL Inventory |
| Reset Inventory |
| Return Inventory |
| Accepting Customer Returns |
| Find Original Invoice |
| Reason For Return |
| Process Customer Returns |
| Process RMAs |
| Orphans To Process |
| PO History For {item} |
| RMA - (Send To Vendor) |
| Receive Inventory (RMA) |
| Process Other Returns |
| Items In Transit |
| Special Returns |
| Vendor Returns |
| Serialized Inventory |
| Serial Number List |
| Serial Number Details |
| Adding Serial Numbers For |
| Serial Number List (When Invoicing) |
| Serial Number:..(In Service)2 |
| Serial Number:...(Historical)2 |
| Suggested Accessories For: |
| Templates |
| Assemblies |
| Kit Assembly |
| Assembly Editor |
| Kits With Serial Numbers |
| Serial Number List |
| Trade Ins and Used Items |
| One Of A Kind Trade In |
| Pending Trade-Ins |
| Owned Materials Handling |
| Used Items Manager |
| Trade-Ins Based On Rules |
| Trade In Option 1 |
| Trade In Option 2 |
| Special Feature Inventory |
| Unposted Inventory Items |
| Verify/Adjust: "item name" |
| Damaged Products |
| List Of Warranties |
| Product Break Down |
| E-Commerce |
| PCLink |
| Internet Inventory |
| Magento Website Setup |
| Order Processing |
| Deleting Items from Magento |
| Delete Test Orders from Magento |
| E-Commerce Addendum |
| Web Store Inventory |
| Invoicing Options |
| Adjust Item Cost |
| Backorders |
| Backorders Found |
| Hold Invoice As |
| Calendar - Select Date |
| Edit Print or Close |
| Item Detail |
| Advanced Printing |
| Advanced Search |
| Batch Convert / Merge Pending Transactions |
| Change Authorized Buyer |
| Bottle Deposits |
| Invoice Button Definitions |
| Invoice Button Pre-Sets |
| Touch Screen Operations |
| Touch Customer Search |
| Touch Select Item From List |
| Touch Return From Invoice |
| Touch Known Invoice Number |
| Touch Search Invoice Number |
| Touch Select Item |
| Touch Reason For Return |
| Touch Tender Return |
| Touch Gift Certificates |
| Touch - Package Sales |
| Touch - Pending Transactions |
| Touch - Serial Number Selection |
| Touch - Taxation Options |
| Pre-Defined Buttons |
| Sample Add Line |
| Sample Adjust Price |
| Sample Adjust Price w/o Tax |
| Sample Adjust Quantity |
| Sample Age Check |
| Sample Authorized Buyer |
| Sample Balance Register |
| Sample Blank |
| Sample Calc Shipping |
| Sample Calendar |
| Sample Calendar Layaways |
| Sample Calendar Orders |
| Sample Calendar Quotes |
| Sample Calendar Service |
| Sample Change Cashier |
| Sample Change Due Date |
| Sample Change Invoice Date |
| Sample Change Sales ID |
| Sample Choose From Category |
| Sample Choose From Category with Choice |
| Sample Choose From Dept/Category |
| Sample Clear Sale |
| Sample Convert To Invoice |
| Sample Coupon |
| Sample Cursor Down |
| Sample Cursor Up |
| Sample Customer History |
| Sample Customer List |
| Sample Customer Pending |
| Sample Daily Sales Summary |
| Sample Date Due |
| Sample Delete Item |
| Sample Discount |
| Sample Documents |
| Sample Edit Bill To |
| Sample Edit Notes |
| Sample Enter Notes |
| Sample Enter SKU |
| Sample Exit Program |
| Sample Extended Info |
| Sample Gift Certificates |
| Sample Hold As Layaway |
| Sample Hold As Order |
| Sample Hold As Quote |
| Sample Hold As Service |
| Sample Hold Back Item |
| Sample Image |
| Sample Import Items |
| Sample Information |
| Sample Inventory List |
| Sample Invoice History |
| Sample Invoice Prompt |
| Sample Item Details |
| Sample Item History |
| Sample Item Menu |
| Sample Item Picture |
| Sample Logout |
| Sample Lookup Item |
| Sample Lottery Payout |
| Sample Make AR Payment |
| Sample Manager Mode |
| Sample Map |
| Sample Move Item Down |
| Sample Move Item Up |
| Sample New Button |
| Sample Note |
| Sample Number Clear |
| Sample Number Decimal |
| Sample Number Delete |
| Sample Number Display |
| Sample Number Pad |
| Sample Numbers 0-9 |
| Sample Open Cash Drawer |
| Sample Package |
| Sample Partial Convert |
| Sample Payment History |
| Sample Pickup |
| Sample Price Check |
| Sample Print Last Invoice |
| Sample Print Report |
| Sample Print Transaction |
| Sample Purchase History |
| Sample Recall Layaway |
| Sample Recall Order |
| Sample Recall Quote |
| Sample Recall Service |
| Sample Redeem Points |
| Sample Release Backorder |
| Sample Report Center |
| Sample Retrieve |
| Sample Return From Invoice |
| Sample Rewards |
| Sample Run External Program |
| Sample Save Transaction |
| Sample Scale [F11] |
| Sample Secure Register |
| Sample Select Bill To |
| Sample Select Ship To |
| Sample Set Delivery |
| Sample Set Location |
| Sample Set Terms |
| Sample Shortcuts |
| Sample Show Costs |
| Sample Show Slides |
| Sample SKU Toggle |
| Sample Sort Items |
| Sample Subtotal |
| Sample Suspend |
| Sample Suspend and Print |
| Sample Take Payment |
| Sample Take Trade-Ins |
| Sample Tender |
| Cash [F2] |
| Check [F3] |
| Credit Card [F4] |
| Debit Card [F5] |
| Gift Certificate [F6] |
| Finance Company [F7] |
| On Store Account [F8] |
| Split Tender |
| Sample Time Clock |
| Sample Toggle CID |
| Sample Toggle Tax |
| Sample Transaction List |
| Sample Transaction Name |
| Sample Transaction Summary |
| Sample Transaction Total |
| Sample Void Transaction |
| Set Location |
| ...In Process |
| Voided Pending - Recover |
| Voiding Multiple Pending Transactions |
| Convert from In Process |
| Transaction Prompt |
| Find PO |
| PO Number |
| Handling Drop Shipments |
| Quick Find an Invoice / Pending Transactions |
| Orders In Process For.. |
| Order Created |
| Partial Convert / Delivery |
| Printing With Grouping Options |
| POSitive Mobile |
| Sample Equipment |
| Version 2.4 |
| Document Center |
| POSitive Report Writer |
| Quotes Overview |
| Recurring Invoice |
| Service Overview |
| Service Items - Non/Serialized |
| Service History2 |
| Service Order Status2 |
| Service with Sub-Owner |
| Section Manager |
| Section Form |
| Suspended Transactions |
| Transaction Prompts |
| Voiding Transactions |
| Forfeit Deposit |
| POSitive Calendars |
| Management Topics |
| Change Cost Form |
| Commissions |
| Sales Commission Posting2 |
| Commission Detail |
| Sales Commission Split |
| Sales Commission History |
| Commission Alert |
| Countries |
| Credit Card Setup Examples |
| Credit Card Interface: None |
| Credit Card Interface: Mercury |
| Credit Card Interface: AveraCharge |
| Credit Card Interface: ICVerify/X-Charge |
| Credit Card Interface: PC Charge/Paywire |
| Credit Card Interface: YesPay |
| Daily Activity Log |
| Data Handling |
| Troubleshooting |
| Verify Data Options |
| Department/Category Verification |
| Discounting Heirarchy |
| End of Day Activities |
| Frequent Buyer |
| Frequent Buyer Detail |
| Edit Customer's Program Information |
| Changes To Frequent Buyer |
| Reduce Rewards |
| Redeem Loyalty Program Awards |
| Redeem Loyalty Points |
| Returns Affect Frequent Buyer |
| Gift Cards & Certificates |
| Gift Certificate Manager |
| Gift Certificate Form |
| Gift Certificate History Form |
| Generate Gift Certificates |
| Gift Receipt |
| Gift Card for Refunds |
| Importing Data |
| Importing Inventory |
| Import Matrix Items |
| Import Inventory Quantity Breaks |
| Inventory Import Special Options |
| Common Mistakes Check List - Import Inventory |
| Importing Customers |
| Importing Vendors |
| Importing Zip Codes |
| Invoice Importer |
| Sample Import Invoice Results |
| PO History Importer |
| Sample Import PO Results |
| Inventory Sales Summary |
| Sales History of an Item |
| Invoice Form Modification |
| Invoice # as Barcode (Other Thermal Printers) |
| Invoice # as Barcode (STAR Printer) |
| Label Editing |
| Customer Labels Editor |
| Inventory Labels Editor |
| Management |
| Daily Sales Summary |
| List Of Voids |
| Setup Options |
| Barcode Types |
| RMA Reasons |
| Used Items Condition |
| Call Log Definitions |
| POSitive Connect Demo |
| POSitive Connect |
| POSitive Guardian |
| POSitive Utilities |
| Profits |
| Reports |
| Sort Items Selection |
| Set a Range of Dates |
| Note Management |
| Printer Forms |
| Signature Line Only on Credit Card / Not on Debit purchases |
| Custom Reports |
| Crystal Reports |
| Saved Queries |
| Send To Window |
| Defining Custom Views |
| Shift Definitions |
| SmartFeatures |
| SQL TIPS |
| Repair SQL Databases |
| Standard/Cost Format |
| Tax Setup - More Options |
| Special Fees / Taxes |
| No Tax - Change Tax |
| Inventory Item Tax Override |
| Sales Tax Report |
| Sales Tax Rounding |
| Special Taxation Setup |
| Using Excel To Export Data for Reports |
| Logon - Password |
| Quick Sale Default |
| Punch Time Clock |
| End Of Fiscal Year Procedures |
| Zip Code Table |
| Precious Metals - Recycling |
| Multiple Windows Open |
| WA State Tax Importer |
| Marketing Tools |
| Printing Customer Labels |
| Printing Customer List |
| Export Customers |
| Fields Available for Queries |
| Marketing Manager |
| Prepare The Customer List |
| Prepare The Message |
| E-Mail Setup |
| SMS Setup |
| Send Messages |
| Multi-Site Module |
| Multi-Site Notes |
| Multi-Site Configuration |
| Send Stock Form |
| Transfer Manager |
| Pending Transfers |
| Company View |
| Inventory View |
| Serial Numbered Items View |
| Transfer of Serial Numbers |
| If Transfer Quantity is Wrong |
| Exploring Touchscreen |
| Touchscreen Pending Transactions |
| Tender Button |
| Desktop Buttons |
| Defining the Desktop Buttons |
| Desktop Buttons - Predefined List |
| Creating a Touchscreen (a Tutorial) |
| Opening Editor, Simple Changes, and Saving |
| 1.1 Open the Touchscreen Editor |
| 1.2 Save Touchscreen Layout (regularly) |
| 1.3 Load a Sample Touchscreen |
| 1.4 Save The Tutorial Sample |
| 1.5 Edit a Button |
| 1.6 Delete a Button |
| 1.7 Save Your Changes |
| Adding Buttons |
| 2.1. Understanding Pages |
| 2.2. Add SKU Button |
| 2.3. Add Jump Button |
| 2.4. Copy Button |
| 2.5. Move a Button |
| 2.6. Add More Button |
| Using Vantiv (Mercury) |
| Using Card on File with Vantiv |
| Processing Non-EMV Payments Manually |
| Troubleshooting Vantiv Payment Processing |
| Language Support |
| Retrieve Suspended By Prefix |
| Knowledgebase |
| Release Notes |
| POSitive v.6 Release Notes |
| POSitive v.5 Release Notes |
| Software License |
Copyright ©2016 POSitive Software Company