FAQs - Frequently Asked Questions

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Add a Workstation knowledgebase article:
See: http://kb.gopositive.com/addaworkstation

How to Backup Your SQL Database knowledgebase article:
See: http://kb.gopositive.com/backupsqldatabase

How to create a manual backup for POSitive products knowledgebase article:
Watch: http://youtube.gopositive.com/backupsqldatabase

POSitive Help File Troubleshooting Guide knowledgebase article:
See: http://kb.gopositive.com/helpfilefix

Configure the Windows Firewall to Allow SQL Server Access knowledgebase article:
See: http://kb.gopositive.com/firewalltroubleshooting

Hardware Support - Receipt Printers, Cash Drawers, Pole Displays and More knowledgebase article:
See: http://kb.gopositive.com/hardware

PRM, GEM, PBM, Five Star End of Fiscal Year Backup knowledgebase article:
See: http://kb.gopositive.com/endofyear

How to Update POSitive knowledgebase article:
See: http://kb.gopositive.com/howtoupdatepositive

How to Install SQL Server 2014 Express knowledgebase article:
See: http://kb.gopositive.com/installsqlserverexpress

Inventory Maintenance / Verify knowledgebase article:
See: http://kb.gopositive.com/inventorymaintenance

How to Move POSitive to Another Server or Computer knowledgebase article:
See: http://kb.gopositive.com/movepositive

Network Setup Basics knowledgebase article:
See: http://kb.gopositive.com/networksetupbasics

Network Troubleshooting knowledgebase article:
See: http://kb.gopositive.com/networktroubleshooting

POSitive Running Slow knowledgebase article:
See: http://kb.gopositive.com/positiverunningslow

Restore a Database Backup (SQL Server Management Studio) link:
See: http://link.gopositive.com/restoresqldatabase

SQL Configuration Troubleshooting knowledgebase article:
See: http://kb.gopositive.com/sqlconfigtroubleshooting

Microsoft SQL Server 2014 Express with Tools 64-bit download
Download: http://download.gopositive.com/sqlexpress

Microsoft SQL Server 2014 Management Studio 64-bit download:
Download: http://download.gopositive.com/sqlmanagementstudio

Microsoft SQL Server download options:
Download: http://download.gopositive.com/sqlserverexpress

System Requirements knowledgebase article:
See: http://kb.gopositive.com/systemrequirements

Telephone Numbers

North America Toll Free:
800-735-6860

All Other Locations:
509-371-0600

 

Customer Comments

We were extremely happy with the support for our new PRM set up, and subsequent resolving of the connection issue. In particular, the way Josh Vique handled the transition for us made this experience a pleasant one. Josh was very professional and courteous on the phone and by email, and his expertise in problem solving the connection issue was likely above and beyond his job requirement.

Adriana Wilkins

Adventure Outfitters

 

Point of Sale Information