FAQs - Frequently Asked Questions

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Add a Workstation knowledgebase article:
See: http://kb.gopositive.com/addaworkstation

How to Backup Your SQL Database knowledgebase article:
See: http://kb.gopositive.com/backupsqldatabase

How to create a manual backup for POSitive products knowledgebase article:
Watch: http://youtube.gopositive.com/backupsqldatabase

POSitive Help File Troubleshooting Guide knowledgebase article:
See: http://kb.gopositive.com/helpfilefix

Configure the Windows Firewall to Allow SQL Server Access knowledgebase article:
See: http://kb.gopositive.com/firewalltroubleshooting

Hardware Support - Receipt Printers, Cash Drawers, Pole Displays and More knowledgebase article:
See: http://kb.gopositive.com/hardware

PRM, GEM, PBM, Five Star End of Fiscal Year Backup knowledgebase article:
See: http://kb.gopositive.com/endofyear

How to Update POSitive knowledgebase article:
See: http://kb.gopositive.com/howtoupdatepositive

How to Install SQL Server 2014 Express knowledgebase article:
See: http://kb.gopositive.com/installsqlserverexpress

Inventory Maintenance / Verify knowledgebase article:
See: http://kb.gopositive.com/inventorymaintenance

How to Move POSitive to Another Server or Computer knowledgebase article:
See: http://kb.gopositive.com/movepositive

Network Setup Basics knowledgebase article:
See: http://kb.gopositive.com/networksetupbasics

Network Troubleshooting knowledgebase article:
See: http://kb.gopositive.com/networktroubleshooting

POSitive Running Slow knowledgebase article:
See: http://kb.gopositive.com/positiverunningslow

Restore a Database Backup (SQL Server Management Studio) link:
See: http://link.gopositive.com/restoresqldatabase

SQL Configuration Troubleshooting knowledgebase article:
See: http://kb.gopositive.com/sqlconfigtroubleshooting

Microsoft SQL Server 2014 Express with Tools 64-bit download
Download: http://download.gopositive.com/sqlexpress

Microsoft SQL Server 2014 Management Studio 64-bit download:
Download: http://download.gopositive.com/sqlmanagementstudio

Microsoft SQL Server download options:
Download: http://download.gopositive.com/sqlserverexpress

System Requirements knowledgebase article:
See: http://kb.gopositive.com/systemrequirements

Telephone Numbers

North America Toll Free:

All Other Locations:


Customer Comments

"The team at POSitive Software Company is Professional, helpful and quick to respond when the need arises. We have been using POSitive For Windows since 2000 and our transition to POSitive Retail Manager was as smooth as we could expect. Thank you for your great support and software that helps run our business effectively and efficiently."
Wayne Lecomte
Progressive Audio Inc.


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